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Quick Answers

What are your support hours?

Our support team is available Monday through Friday, 9am–6pm Pacific Time. We aim to respond to all emails within one business day.

Do you offer phone support?

Phone support is available for Business plan customers. Free and Pro users can reach us via email or the in-app chat.

Where can I find documentation?

Full documentation, tutorials, and API references are available in your account dashboard under the Help section.

Looking for more answers? Browse the full FAQ

Office

555 Transcription Ave
Beverly Hills, CA 90210
Mon–Fri, 9am–6pm PT